E-Kyc Officer

keystaffing

NGÂN HÀNG TNHH MTV WOORI VIỆT NAM

Full time
Hà Nội
Posted 3 months ago

MÔ TẢ CÔNG VIỆC

– Receive and manage large amounts of video calls, inbound/outbound calls in a timely manner;
– Follow communication “scripts” when handling calls;
– Identify/ Do KYC customers via video calls, verify/clarify customers’ information and open account for customers;
– Communicate effectively and analyze risk assessment for new clients;
– Responsible for a good understanding of related regulations, policies and procedures
– Other tasks as assigned by Managers.

*** BENEFITS
– Work from Monday to Friday;
– Salary: Negotiable;
– Lunch, mobile, transportation allowance;
– Birthday, marriage, child birth allowance;
– Social Insurance as Vietnamese regulations.
– PTI insurance;
– Fixed Bonus of 300% basic salary per year;
– Professional working environment;

YÊU CẦU CÔNG VIỆC

*** REQUIREMENTS:
– Submit resume in English;
– Good skills in English;
– Previous experience in a customer support role;
– Have experience on KYC/AML is preferable;
– Strong phone and verbal communication skills along with active listening;
– Customer focus and adaptability to different personality types;
– Ability to fast react to situations;
– Ability to work under pressure and simultaneously handle multiple tasks;
– Strong attention to details and risk awareness.

CÁC PHÚC LỢI DÀNH CHO BẠN

Lương thỏa thuận

BHXH theo luật Việt Nam; BH PTI hàng năm

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